Privacy Policy for St Austell Handyman

Last Updated: [Insert Date]


1. Introduction

Welcome to the St Austell Handyman website (www.StAustellHandyman.co.uk). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide. By using our website, you agree to the terms outlined in this policy.


2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Information

This includes details you provide directly to us, such as:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Any other information you submit through contact forms, email subscriptions, or service inquiries.

2.2 Usage Data

When you visit our website, we may automatically collect certain information, including:

  • Your IP address
  • Browser type and version
  • Pages visited on our site
  • Time and date of your visit
  • Time spent on each page
  • Other diagnostic data to help us improve your experience.

2.3 Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and tailor our website to your preferences. You can manage or disable cookies through your browser settings.


3. How We Use Your Information

We use the data we collect for the following purposes:

3.1 Service Delivery

To provide, maintain, and improve our services, including fulfilling your requests and inquiries.

3.2 Communication

To respond to your queries, provide updates, or send promotional materials, if you have opted to receive them.

3.3 Website Analytics

To monitor and analyze website usage, helping us understand user behaviour and improve our site’s performance.

3.4 Legal and Security Purposes

To comply with legal obligations and ensure the security of our website and users.


4. Sharing Your Information

We respect your privacy and do not sell or trade your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties who assist us with operations, such as website hosting or email services.
  • Legal Requirements: Authorities or organisations when required to comply with legal obligations or protect our rights.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Please note, however, that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


6. Your Rights

You have the following rights concerning your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, where legally applicable.
  • Withdraw Consent: Withdraw your consent for us to use your data for specific purposes, such as marketing.

To exercise any of these rights, please contact us using the details provided in Section 8.


7. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, along with the updated effective date. Please review this page periodically for the latest information.


8. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please get in touch with us:

St Austell Handyman
44 Jubilee Meadow
St Austell, Cornwall
PL25 3EX

Email: office@staustellhandyman.co.uk
Phone: 01726 984047


Thank you for trusting St Austell Handyman. Your privacy matters to us.